Privacy & Data Protection
To keep things simple, we’ve broken our Privacy & Data Protection policy into clear, easy-to-read sections below.
1
What data we collect
- Your name and contact details (phone number, email address).
- Your property address for service visits and installations.
- Information about your HVAC systems (boilers, AC units).
- Inquiry details sent through our website or WhatsApp.
2
How we use your information
- Provide quotes and process your service bookings.
- Visit your home to carry out gas, boiler, or AC work.
- Register warranties with manufacturers on your behalf.
- Send service reminders and respond to your inquiries.
3
Lawful basis for processing
Under UK GDPR, we process your data primarily to fulfill our contract with you (providing the services you've requested) and because it is in our legitimate interest to run our business efficiently and safely.
4
Cookies
Our website uses cookies to improve your browsing experience and understand how visitors use our site. You can manage your cookie preferences through your browser settings at any time.
5
Who we share data with
- Regulators like Gas Safe or Refcom for compliance certification.
- Manufacturers for system registration and warranty purposes.
- Trusted sub-contractors if they are assisting with your installation.
6
How long we keep it
We keep your information for as long as necessary to provide our services and to meet our legal, accounting, or reporting requirements (usually up to 7 years for financial and warranty records).
7
Your rights under UK GDPR
You have the right to ask for a copy of your data, correct any errors, or ask us to delete your information (where we don't have a legal reason to keep it). Just get in touch with us using the details below.
8
How to contact us
For any privacy-related questions, please email us at hello@justventing.co or call us on 0207 124 4177.
Last updated: June 2026